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14

Feb

Capitol Subaru Review

Posted by a satisfied customer  Published in Capitol Subaru, Del Grande Dealer Group, San Jose Subaru

I was pleased with my experience at Capitol Subaru in San Jose. I would shop there again.

Jack B.
San Jose, CA.

26

Jan

Capitol Subaru Kudos

Posted by a satisfied customer  Published in Capitol Subaru, Del Grande Dealer Group, San Jose Subaru

I was impressed by the low pressure sales practices at this dealership. I would shop there again.

Sasha R.
San Jose, CA.

8

Jan

Del Grande Super Site

Posted by a satisfied customer  Published in Capitol Hyundai, Capitol Mazda, Capitol Subaru, Capitol Suzuki, Capitol VW, Del Grande Dealer Group, San Jose Hyundai, San Jose Mazda, San Jose Subaru, San Jose Suzuki, San Jose VW

Del Grande Dealer Group of San Jose California has launched their dealership super site which brings together for the first time all inventories from all of Del Grande’s dealership holdings.

The Site includes the inventories from Capitol Volkswagen, Capitol Suzuki, Capitol Hyundai, Capitol Subaru, Capitol Mazda, and Oaktree Mazda, all under one site so you can browse the entire inventory of all six dealerships from the comfort of your Internet connected home.

About Del Grande Dealer Group

Del Grande Dealer Group is owned and operated by Shaun Del Grande. Let Shaun tell you in his own words. “I’m Shaun Del Grande, and I personally want to welcome you to the Del Grande Dealer Group’s Super Site! Serving San Jose, San Francisco, and Oakland, the Del Grande Dealer Group is the Northern California Bay Area’s premier new car dealer for Volkswagen, Hyundai, Suzuki, Subaru, and Mazda.

We want you, and every one of our valued customers, to feel welcome, comfortable, and to be thrilled with your new, or used car purchase. Project 100 is “our goal to provide 100% customer satisfaction to 100% of our customers - 100% of the time!” For you, Project 100 means that we will provide you with a better environment, a higher level of service, and VIP treatment. We will go out of our way to exceed your expectations, and provide that “something extra” you won’t get from other dealerships.

Please view our entire new, certified pre-owned, and all model used car inventory. We look forward to greeting you in one of our dealerships soon!”

8

Jan

Capitol Subaru Awarded Subaru Stellar Performer Certification

Posted by a satisfied customer  Published in Capitol Subaru, San Jose Subaru

Capitol Subaru (140-717) of San Jose, CA has been awarded Subaru Stellar Performer Certification. This comprehensive certification program recognizes Subaru dealers nationwide who adopt operational excellence standards established by Subaru in the areas of customer sales and service processes, facilities, and systems.

“Stellar Performer Certification demonstrates the sincere commitment of Capitol Subaru to serve the needs of Subaru customers in their community,” said Tomohiko Ikeda, president, chairman and CEO, Subaru of America, Inc. “We are proud to acknowledge the dedicated efforts of the dealership staff to complete the demanding requirements of the program.”

Developed by Subaru of America, Inc. in cooperation with dealers, the program focuses on improving overall quality and consistency in the ownership experiences of Subaru customers.

The standards and criteria for the certification program were identified through feedback from both customers and dealers. As part of the dealer certification process, six specific areas of customer impact were identified as the foundation of dealer evaluation including facilities, parts operations, sales operations, marketing and merchandising, service operations and human resources. Combined, these customer impact areas comprise 46 individual standards and requirements that a dealer must successfully complete to achieve certification status and be recognized as a Stellar Performer Certified Subaru Dealer by Subaru of America, Inc.

Capitol Subaru is located at 920 Capitol Expressway Auto Mall San Jose, CA 95136. For more information, the dealership can be contacted at 408-723-9500 or at http://www.sanjose-subaru.com

About Subaru of America, Inc.

Subaru of America, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J., the company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network of more than 600 dealers across the United States. Subaru makes the best-selling All-Wheel Drive car sold in America based on R.L. Polk & Co. new vehicle retail registration statistics. For additional information visit www.subaru.com.

9

Dec

Capitol Subaru Service Compliment

Posted by a satisfied customer  Published in Capitol Subaru, Del Grande Dealer Group, San Jose Subaru

Good job, well done! I really appreciate all the work you did on my 2006 Outback. It performed well on my trip down to Los Angeles last week and still runs just like new.

Thank you Capitol Subaru in San Jose,

Marty R.
San Jose

4

Oct

San Jose Subaru Gets it: Customers Come First

Posted by a satisfied customer  Published in San Jose Subaru

I want to thank you all at Capitol Subaru for such a wonderful deal on my new Tribeca. The car is a dream come true for my kids and family. Thank you all so much for such a pleasant experience.

Sarah P.
Campbell, CA.

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